Privacy Policy

At Brick-Stars (“we”, “us”, or “our”), accessible at https://brick-stars.nl/, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and EU data protection laws.

This policy applies to customers located in the Netherlands and Belgium.

1. Information We Collect

1.1 Personal Information

When you visit our website, place an order, or contact us, we may collect the following personal data:

• Full name
• Billing and delivery addresses
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers; we do not store card details)
• Order and purchase history

1.2 Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and browsing behavior
• Cookies and usage data

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver orders
• To manage payments and prevent fraud
• To provide customer support
• To send order confirmations and service-related messages
• To send marketing communications (only if you have given consent)
• To improve website performance and user experience
• To comply with legal and regulatory obligations

3. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Performance of a contract – to fulfill your order
• Legal obligation – accounting, tax, and consumer protection laws
• Consent – for marketing communications
• Legitimate interests – fraud prevention, website security, and service improvement

4. Sharing Your Information

We may share your personal data only with trusted third parties when necessary, including:

• Payment service providers (e.g., PayPal, Stripe)
• Shipping and logistics partners operating within the EU
• Website hosting and IT service providers
• Legal or regulatory authorities when required by law

All third parties are required to process your data securely and in compliance with GDPR.

5. Data Retention

We retain your personal data only for as long as necessary:

• Order and transaction data: up to 6 years to comply with Dutch tax and accounting laws
• Marketing data: until you withdraw consent or request deletion

6. Your Rights Under GDPR

If you are located in the Netherlands or Belgium, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

7. Cookies

Brick-Stars uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and performance
• Improve user experience

You can manage or disable cookies through your browser settings at any time.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption
• Secure servers and systems
• Limited access to personal information

9. International Data Transfers

Your personal data is processed within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards are applied in accordance with GDPR.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

11. Contact Information

If you have questions about this Privacy Policy or how your personal data is handled, please contact us: